上海植物园附属设施的需求态势与满意度

编号 lyqk009663

中文标题 上海植物园附属设施的需求态势与满意度

作者 戴代新  张湉  陈敏思  邱杰迩 

作者单位 同济大学建筑与城市规划学院 上海 200092

期刊名称 中国城市林业 

年份 2021 

卷号 19

期号 6

中文摘要 文章以上海市植物园为研究对象,通过实地调查、观察访谈以及问卷调查等方法,对比分析植物园设施现状与现有规范标准,了解附属设施现状问题与游客需求,量化分析附属设施与满意度之间的关系。结果表明:1)上海植物园附属设施基本符合相关标准,公众对其整体满意度处于中等偏高水平,但仍存在设施维护不力、供需错位等问题;2)游客在园内活动呈多样化,且对园内娱乐设施、便民设施需求较高;3)游客对园内附属设施满意度、关注度呈现一定差异;4)游客健康状况与附属设施现状质量是影响设施满意度的主要因素。基于研究结果,建议未来研究应关注植物园附属设施的标准设定(整体设置上应结合综合化、多元化的发展趋势)、创新设施质量维护的有效管控途径等,为提升植物园服务供给能力提供有益参考。

关键词 附属设施  设计规范  满意度  植物园  上海 

基金项目 上海市哲学社会科学规划一般课题全生命周期理念下城市绿地无废建设的绩效评价与优化策略（2021BCK004）

英文标题 Demanding Situation and Satisfaction Degree of Auxiliary Facilities in Shanghai Botanical Garden

作者英文名 Dai DaiXin, Zhang Tian, Chen Minsi, Qiu Jie'er

单位英文名 College of Architecture and Urban Planning, Tongji University, Shanghai 200092, China

英文摘要 This paper takes Shanghai Botanical Garden as a case to compare the differences between the current situation of auxiliary facilities in Shanghai Botanical Garden and existing standards through field investigation, observation, interview and questionnaire survey to understand the current problems in auxiliary facilities and the need of tourists and quantitatively analyze the relationship between visitors' satisfaction and facilities. The main results are as follows: 1) Although the auxiliary facilities in Shanghai BG basically meet the standards and visitors' satisfaction to the facility is medium high, there are still some problems such as poor maintenance and a disparity between requirement and supply; 2) Visitors have diverse activities in the garden, and their requirement of facilities for recreation and convenience is high; 3) Visitors present different satisfaction and focus to the different auxiliary facilities in the garden; and 4)The main factors affecting the satisfaction are the health status of visitors and the quality of the facilities. Based on the results, it is suggested that the research of ancillary facilities in botanical garden should concentrate on its standard setting, combine with the comprehensive and diversified development trend on its overall setting and innovate the quality and maintenance management of the ancillary facilities in order to provide a useful reference for further improving the service supply capacity of the botanical garden.

英文关键词 auxiliary facility;design code;satisfaction;botanical garden;Shanghai

起始页码 62

截止页码 68

投稿时间 2021/2/25

作者简介 戴代新(1975-),男,博士,副教授,博导,教育部生态化城市设计国际合作联合实验室景观空间分实验中心主任,研究方向为景观遗产与文化景观、景观再生与可持续设计。E-mail:urbanplanning@126.com

DOI 10.12169/zgcsly.2021.02.25.0001

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